Terms and Conditions
Billing Policies
½ payment for all website designs and redesigns is due upon signing of contract and prior to any work, final ½ payment is due upon completion of website and prior to website launch.
The client is responsible for all payments/invoices, which are due upon receipt. Should the client not make all payments within 30 days, Webleaps will hold the right to charge a late fee of 1.5% per month or $5.00 (whichever is greater) for any late or absent payments not met within 30 days.
Invoices that are not paid in full by the next billing cycle will incur a 1.5% per month or $5.00 (whichever is greater) late fee, whichever is greater. This late charge will be added every month the invoice remains unpaid.
If payments are consistently late WebLeaps reserves the right to require automatic payments plus an additional processing fee or termination of services.
All content and pictures for projects must sent to WebLeaps within 1 month of signing the contract. If this information is not received then the client will be responsible for any final payment(s) and WebLeaps will relinquish any responsibilities to complete the website.
Website Hosting Billing
Hosting is due prior to the 1st of the month for which the website will be hosted in order to keep the website active for that month. If payment is not received this will result in the suspension of the website. The website may be put back up upon receipt of the full payment and any late fees that are due. If payments are consistently late WebLeaps reserves the right to terminate hosting, discontinue all services and receive all backpayment and late fees. Invoices are sent via email. We accept payment via Check, Credit Card and Paypal. All VPS and Dedicated Servers require auto-bill - a credit card is placed on file and is charged monthly.
Website Hosting may be billed monthly, quarterly, semi-annually, or annually. Monthly hosting is available for automatic billing only, with a credit card kept on file and charged monthly. All hosting fees are due prior to the first of the month to keep the website active for that month.
Standard Shared Website Hosting
Our standard Website Hosting package is designed for the majority of business websites.
If a website consistently uses excessive server resources, bandwidth, data transfer, processing power, storage, or other resources beyond what is appropriate for the standard hosting environment, WebLeaps reserves the right to require an upgrade to Website Hosting Plus, Private VPS Hosting, a dedicated server, or another appropriate hosting solution.
Shared hosting can be billed monthly, quarterly, semi-annually, or annually. Monthly hosting is available for auto-bill only - a credit card is placed on file and is charged monthly.All hosting is due prior to the 1st of the month in order to keep the website active for that month.
Website Hosting Plus
Website Hosting Plus provides additional resources and flexibility beyond our standard Website Hosting package and is fully managed by WebLeaps.
If a website consistently requires resources beyond what can reasonably be provided through Website Hosting Plus, WebLeaps reserves the right to require an upgrade to Private VPS Hosting, a dedicated server, or another appropriate hosting solution.
Neither Website Hosting nor Website Hosting Plus guarantees unlimited server resources. WebLeaps may recommend an upgrade when a website's resource requirements could negatively affect the performance, security, or reliability of the hosting environment.
Managed WordPress Hosting Updates & Maintenance
All WordPress websites hosted by WebLeaps must be enrolled in our Managed WordPress Hosting package. For WordPress websites hosted by WebLeaps under our Managed WordPress Hosting package, WebLeaps performs regular WordPress core, theme, and plugin updates, including security updates as they are released.
For grandfathered websites that are not enrolled in Managed WordPress Hosting, the website owner is responsible for keeping WordPress core, themes, and plugins up to date.
If a grandfathered website is compromised because of outdated WordPress software, themes, plugins, or other security vulnerabilities, WebLeaps reserves the right to temporarily suspend or remove the website from our hosting environment to protect the server and other websites.
The website owner is responsible for correcting the security issue and replacing or removing infected files, databases, or other compromised content. WebLeaps can perform this work for an additional fee if requested.
Domain Name Renewals
All domain name renewals are due 30 days prior to their expiration date. If payment is not received, we will NOT renew the domain name. If a domain name expires hosting and emails will NOT be active. It is imperative that domain name renewals are paid on time to keep the website hosting and emails active. You may at any time transfer your domain name to a different registrar where you would be responsible to renew the domain name and make payments directly to the registrar.
Payment Options
Webleaps accepts checks, Visa, Mastercard, American Express, Paypal, direct bank transfers via Paypal and cash(not via mail).
Late/nonpayment
If payment is not made by the due date(30 days after invoice date) then a 1.5% per month or $5.00 (whichever is greater) late fee will be added to the bill.
If payment for website hosting overdue exceeds 30 days past due for hosting then the website will be cancelled and all emails, content, pictures, graphics become property of Webleaps and a minimum $50 charge will be added.
This policy is nonnegotiable.
Cancellation
Account cancellation results from non-payment or violation of terms of service. Webleaps will remove all files, including graphics, photographs, files, unread emails.
Your Content
Site Ownership
When you purchase a website from Webleaps all files, images, programming, content is your property. If terms are violated or payment is not made Webleaps receives ownership of the website, related materials, emails, etc.
Site Content
WebLeaps does not assume any responsibility for the content of websites created or modified by WebLeaps. All graphics, photographs, text, video and any other material is the responsibility of the client. Client assumes all responsibility for their Website content.
Documents and Photographs
All documents and photographs that are given to Webleaps to be used for designs will not be returned so please only give us copies of the originals. We will make a copy of the content and will always attempt to return the originals but takes no responsibility if the property is damaged, lost, stolen or not returned.
Software Installation & Website Modifications
Customers may not install, activate, modify, or remove WordPress plugins, themes, custom code, or other website software unless specifically authorized by WebLeaps. Unauthorized changes may create security vulnerabilities, compatibility issues, website instability, or server performance problems.
Websites enrolled in a WebLeaps Monthly Security & Feature Updates plan are maintained using tested software versions and update procedures. Unauthorized software installations or modifications may void the protections and support provided under these maintenance plans.
If a customer installs or modifies plugins, themes, or other website software without WebLeaps' approval, any resulting troubleshooting, repairs, malware cleanup, compatibility fixes, or website restoration will be considered billable work and are not included under monthly maintenance or support plans.
WebLeaps reserves the right to disable, remove, or require the removal of any software that poses a security risk, negatively impacts server performance, or violates our hosting policies.
